Refund Policy

LazerSquadToys, LLC
Effective Date: Feb 09, 2025

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1. No Returns – All Sales Are Final

• We do not accept returns. All sales are considered final.

2. Replacement Eligibility

• Replacements are only available for:

  • Broken or damaged items received in an order (proof required: image and order number).

  • Missing items, verified through our inventory records.

• Items that are damaged after 24 hours of delivery will not be eligible for a refund, replacement, or store credit.

3. Reporting Timeframe

• Customers must report any broken, missing, or damaged items within 24 hours of delivery.

• Reports submitted after 24 hours will not qualify for a refund or store credit, as we cannot verify whether the damage occurred during shipping or after delivery.

4. Refund & Store Credit Policy

• If a replacement is unavailable, customers have the option to receive:

  • Store credit for the value of the item.

  • A refund to the original payment method.

5. Shipping for Replacements

• If a replacement is approved, LazerSquadToys, LLC will provide a new shipping label at no cost to the customer.

6. Final Sale Items

• All purchases are final and cannot be returned for refunds or exchanges, except in the case of verified missing, broken, or damaged items as outlined above.

For any questions regarding our Return & Replacement Policy, please contact us at info.toys@lazersquadtoys.com.