Frequently Asked Questions
This section holds frequently asked questions by our customers and followers. Hopefully we can answer the ones we see on a daily basis!
Questions
#1
Are your figures printed or decaled?
All of our figures use professional printing with our own designed artwork images onto the part.
#2
Do you use official pieces for your figures or knock-off parts?
We ONLY use Official parts for the base parts of our brick figures. As a collector myself, I only want to use official pieces. Our figure accessories are carefully selected to use Official parts, reputable 3rd party custom vendors, or our own custom designed parts. There are only few figures that use replica accessories.
#3
My 3D printed accessory came in broken, what do I do?
Please reach out to our team with your order number and a photo of the broken part! We can determine the best action as either refund, store credit, or replacement! We're here to help you!